Returns & Exchanges

Returns & Exchanges

At USACOBBLER, we want you to feel confident with your purchase. If your order is not quite right, eligible items may be returned or exchanged within 60 days of delivery, subject to the conditions below.

Can I return or exchange my shoes?

Yes. We accept eligible returns and exchanges within 60 days of delivery.

To qualify for a return or exchange, shoes should be:

  • Unworn
  • Clean
  • Undamaged
  • Returned in their original packaging

Items showing signs of wear, damage, alteration, or use may not be eligible for return or exchange.

What if I ordered the wrong size?

If your shoes do not fit as expected, please contact the USACOBBLER customer support team within the 60-day return period.

We will help you with the exchange process according to our return and exchange policy.

When contacting us, please have your order information available so we can assist you more efficiently.

What if my item arrives damaged or defective?

If your item arrives damaged, defective, or with an issue that appears to have occurred before delivery, please contact us as soon as possible.

Please include:

  • Your order number
  • A brief description of the issue
  • Clear photos showing the problem

Our customer support team will review the information and provide an appropriate solution.

Are return shipping costs covered?

Return shipping costs may depend on:

  • The reason for the return
  • Your location
  • The condition of the item
  • The circumstances of the order

Please contact USACOBBLER customer support before sending an item back so we can provide the appropriate return instructions.

Do not send a return without following the return instructions provided by our customer support team.

Need Help?

If you have questions about a return, exchange, damaged item, or sizing issue, please contact USACOBBLER customer support through the contact options available on our website.

Please include your order number whenever possible.